Get RainDrop – Building Technology for a Better Tomorrow

Get RainDrop Terms of Use and Privacy Policy

TERMS OF USE AND PRIVACY POLICY LAST UPDATED ON APRIL 5, 2024

TERMS OF USE

Release:

You acknowledge and agree that you are solely responsible for your User Content and any related content uploads, posts, emails, and/or other communications disseminated in connection with your use of the Get RainDrop Mobile Application and agree that you will not hold Get RainDrop, its subsidiaries and affiliates, responsible or liable and shall release Get RainDrop, its subsidiaries and affiliates, from any and all liability related to any User Content submitted by you or related to your use of the Get RainDrop Mobile Application.

License:

You hereby grant to Get RainDrop, its subsidiaries, affiliates and agents, a perpetual (as long as Get RainDrop or any other third party has not deleted the User Content), non-exclusive, worldwide, irrevocable, sub-licensable, royalty-free license to use, redact, reproduce, publish, adapt, edit, modify, create derivative works of, perform, display, distribute or otherwise exploit your User Content and/or all other intellectual property contained therein, alone or with other materials for any commercial or non-commercial purposes in Get RainDrop’s sole discretion without any compensation paid to you and without further approval from you.

Proprietary Rights:

The Get RainDrop Mobile Application contains information and materials protected by copyright, trademark, and/or other proprietary laws. Such information and materials may include, without limitation, trademarks, service marks, trade names and logos of Get RainDrop, its affiliates and third parties. Nothing on the Get RainDrop Mobile Application grants or should be construed as transferring, assigning, or granting to you any rights, including but not limited to, a license to use, any such information and materials. Additionally, you understand and agree that you do not own or have any rights in the Get RainDrop Mobile Application, or any information or material made available through the Get RainDrop Mobile Application (other than your User Content). Except as otherwise stated, you agree not to copy, rent, lease, sell, make available, distribute, modify, or make derivative works of the Get RainDrop Mobile Application or any information that we post to the Get RainDrop Mobile Application (other than your User Content) without our prior express written consent.

Links:

The Get RainDrop Mobile Application may provide you with links to websites, services, products, content, or other material of third parties. You acknowledge and agree that we do not endorse and are not responsible or liable for any material available through such links, and that you access such material at your own risk. We encourage you to review the privacy and terms of use policies made available to you by such third parties. YOU AGREE THAT YOUR USE OF THIRD PARTY WEBSITES AND RESOURCES IS AT YOUR OWN RISK AND IS SUBJECT TO THE TERMS AND CONDITIONS OF USE APPLICABLE TO SUCH WEBSITES AND RESOURCES.

Privacy:

The privacy of your personal information is very important to us.  You agree to our collection, use, and sharing of your information and User Content as set forth in the Privacy Policy.

The Get RainDrop Mobile Application is intended for persons older than 18 years. If you live in a state where the explicit consent of a parent or legal guardian is required if you are under the age of 21, then you may be required to secure such consent prior to submitting a Submission or other content to the Website.

Any User Content that you provide will be considered non-confidential and non-proprietary.

No Warranties:

The information, materials, and services on the Get RainDrop Mobile Application are provided to you “as is,” without any express or implied representations or warranties of any kind, including any warranties as to merchantability or fitness for a particular purpose or non-infringement of intellectual property. We make no representation or warranties as to any material or information posted on the Get RainDrop Mobile Application or that your use of content posted on or material otherwise made available through the Get RainDrop Mobile Application will not infringe the rights of third parties.

WHILE WE USE REASONABLE EFFORTS TO INCLUDE UP-TO-DATE INFORMATION ON THE GET RAINDROP MOBILE APPLICATION, WE ASSUME NO LIABILITY FOR ANY ERRORS OR OMISSIONS IN SUCH INFORMATION. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE GET RAINDROP MOBILE APPLICATION OR ANY CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE GET RAINDROP MOBILE APPLICATION OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL GET RAINDROP BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOST DATA, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO $100 (UNITED STATES CURRENCY).

Indemnity:

You agree to defend and indemnify Get RainDrop, its subsidiaries, and affiliates, and each of our respective officers, agents, directors, shareholders, partners, licensors, service providers, and employees, from any loss, liability, claim, or demand, including reasonable attorneys’ fees, issued by any third party due to or arising out of your use of the Get RainDrop Mobile Application arising from a breach or alleged breach of these Terms of Use by you (including, but not limited to, any breach of your representations and warranties set forth herein).

Digital Millennium Copyright Act:

We are committed to complying with copyright and related laws, and we require all users of the Get RainDrop Mobile Application to comply with these laws. Accordingly, you may not store any material or content on, post, modify, distribute, or reproduce in any way copyrighted or other proprietary materials without obtaining the prior written consent of the copyright owner of such materials. Owners of copyrighted works who believe that their rights under copyright law have been infringed may take advantage of certain provisions of the Digital Millennium Copyright Act of 1998 (the “DMCA”) to report alleged infringements. It is our policy to take down infringing material upon receipt of proper notification to us by the copyright owner or the copyright owner’s legal agent. Upon receiving such notice, we will respond expeditiously to remove, or disable access to, the material claimed to be infringing and will follow the DMCA procedures to resolve the claim between the notifying party and the alleged infringer.

If you believe that material has been posted on the Get RainDrop Mobile Application in a way that constitutes copyright infringement, or that a link to an online location containing infringing material has been posted on the Get RainDrop Mobile Application, then please provide the following information to Get RainDrop:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • A description of the copyrighted work or other intellectual property that you claim has been infringed;
  • An identification of the material or link that is claimed to be infringing and a description of where the material or link is located on the Get RainDrop Mobile Application;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
  • A statement by you that the information contained in your report is accurate, and under penalty of perjury, that you are the copyright or intellectual property owner or are authorized to act on the copyright or intellectual property owner’s behalf.

Our designated agent for notice of claims of copyright infringement can be reached by sending a notice to help@getraindrop.co.

It is our policy to terminate use privileges of any user who repeatedly infringes the copyright rights of others.

Miscellaneous:

Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that closely matches the intent of the original provision and the remainder of these Terms of Use shall continue in effect. These Terms of Use, together with any additional terms and conditions or policies referred to and incorporated herein, constitute the entire understanding between you and us. You agree that a printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based on or related to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Governing Law and Jurisdiction:

This Website and the Get RainDrop Mobile Application, and these Terms of Use are governed by and construed in accordance with the laws of the State of Georgia, U.S.A., without reference to its choice of law rules and/or conflicts of law provisions, and regardless of your location. This Website and the Get RainDrop Mobile Application are controlled and operated by Get RainDrop from its headquarters in Atlanta, GA.  By accessing, viewing, or using the material on this Website and/or the Get RainDrop Mobile Application, you consent to the jurisdiction of the federal and state courts in Fulton County, Georgia, and agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available. By entering into these Terms of Use, you are giving up the ability to participate in a class action.

Use of the Get RainDrop Mobile Application is unauthorized in any jurisdiction that does not give effect to these Terms of Use. Our performance under these Terms of Use is subject to existing laws and legal process, and nothing contained in these Terms of Use is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Get RainDrop Mobile Application or information provided to or gathered by us with respect to such use. If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms of Use shall continue in effect. These Terms of Use, together with any additional terms and conditions or policies referred to and incorporated herein, constitutes the entire understanding between you and us.

Assignment:

We may assign, transfer, or sublicense any or all of our rights or obligations under these Terms of Use without restriction. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms of Use without our express prior written permission.

Notices and Questions:

We may give you notice of certain events from time to time and may be required by state or federal law to notify you of certain events. You hereby acknowledge and consent that such notices will be effective upon our posting them on the Get RainDrop Mobile Application or (if we choose to do so in our sole discretion) delivering them to you through email if you have provided us with your accurate email address. Should you have any questions regarding these Terms of Use you may contact us at help@getraindrop.co.

By accessing, viewing, or using the material on www.getraindrop.com or the Get RainDrop Mobile Application, you accept and agree to the following Terms of Use.

Information You Give Us

Any personally identifiable data that you enter on our website or mobile application may be stored in order to assist you with your inquiry. The information may also be stored in an effort to continually improve communication and develop new services relevant to our members, providers, and the community-at-large. Personally Identifiable Information (PII) may include your name, address, e-mail address, information regarding your interests, and feedback. In order to protect your privacy, please do not use this mobile application or website to communicate information to us that you consider confidential.

If you choose not to provide the information, you can still enter the mobile application or website; however you may be unable to participate in certain segments of the mobile application  and website or receive communications though our mobile application and website.

We may also collect other information (“usage data”) when you visit our mobile application and website such as the type of browser you are using ( e.g. Firefox, Internet Explorer, Safari), the type of operating system you are using ( e.g. Windows XP/7 or Mac OS), and the domain name of your Internet service provider ( e.g. earthlink.net, aol.com). We may use this information to improve the design and content of our mobile application and website and to personalize your Internet experience. We may use this information to analyze mobile application and website usage, as well as to offer you programs and services. Finally, we may use this type of information to solve problems with our server and to administer our mobile application and website.

Cookies

When you view our mobile application and website, we may store some information on your phone and computer. This information may be in the form of “cookies.” Cookies are small text files we place in your phone or computer’s browser to store your preferences and make your visit to our mobile application and website more enjoyable. For example, we may use cookies to recognize your name when you return to our website. If you prefer, most browsers can be configured not to accept cookies or to indicate to the user when a cookie is being sent.

Data Sharing

We do not share, trade or sell personal information without your consent.  On occasion, we may share personal data such as name, mailing address and e-mail address with vendors, partners or contractors of Get RainDrop. These vendors perform services for Get RainDrop and may not share or resell this information. Get RainDrop will disclose information we maintain when required to do so by law. We will not disclose information to any third parties except in other ways consistent with this privacy policy. In any case in which we disclose the information, the disclosure shall be consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

Collection of Information By Third-Party Sites

Some of our Mobile Applications and websites may contain links to other sites whose corporate practices may be different than those of Get RainDrop. Please consult the other sites’ privacy statements, as we have no control over information that is submitted or collected by these other entities.

Your E-Mail

We want to hear your comments and questions and have provided a contact email. However, you should be aware that most e-mail systems currently are not protected from third parties, who may be able to access your e-mail without your knowledge or permission. In order to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential.

Our Commitment to Security

Get RainDrop has instituted physical, electronic and managerial safeguards to prevent unauthorized access, maintain data security and use of the information we collect online.

Not a Substitute for Professional Health Care or Advice

No doctor-patient relationship is established between Get RainDrop and you by reason of your use of our mobile application or website or under any circumstances whatsoever. The information contained on this mobile application or website is general in nature and is intended for educational purposes only. If you have specific health care needs, or for complete health information, please see a doctor or other health care provider. 

Get RainDrop is not a referral service and does not recommend or endorse any particular health care service or provider. Get RainDrop does not offer advice regarding the quality or suitability of any particular health care provider for specific treatments or health conditions, and no information in this mobile application or website should be construed as health advice.

No Legal Advice

Nothing contained, expressed, or implied on this mobile application or website is intended as, nor shall be construed or understood as, legal advice, guidance, or interpretation. No attorney-client relationship is established between Get RainDrop and you by reason of your use of this mobile application or website or under any circumstances whatsoever. The information on this mobile application or website is for general informational purposes only. If you have questions about any law, statute, regulation, or requirement expressly or implicitly referenced in this mobile application or website, you should contact your own legal counsel.

Disclaimer

Get RainDrop continually updates the information provided on this mobile application and website in order to keep the information as current and accurate as possible, however, it is possible that the mobile application and website may contain inaccuracies, errors or unauthorized modifications by third parties. Get RainDrop does not make any express or implied warranties as to the accuracy of any information on this mobile application and website. Information contained on our mobile applications or websites may be changed or updated without notice.

Any links to other non-Get RainDrop mobile applications or websites are solely for your convenience in obtaining related information. Such inclusion or mention does not constitute or imply a recommendation or endorsement by Get RainDrop.  Get RainDrop does not control the contents of these mobile applications or websites and does not guarantee the accuracy or completeness of any such information

Proprietary Rights

This mobile application and website and all copyrights, service marks, and other proprietary notices are owned and operated by Get RainDrop. Any unauthorized use may violate copyright, trademark, or other applicable laws.

Limitations of Liability

Under no circumstances including, but not limited to, negligence, shall Get RainDrop or the Get RainDrop Family of Companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the Get RainDrop materials contained herein. By using our mobile application or website, you acknowledge and agree that Get RainDrop is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any of the Get RainDrop materials contained herein, or with any of Get RainDrop’s terms of use and conditions, your sole and exclusive remedy is to discontinue using this mobile application and website.

Governing Law and Jurisdiction

This mobile application and website is controlled and operated by Get RainDrop from its headquarters in Atlanta, Georgia. These Terms of Use will be governed by and construed in accordance with the laws of the State of Georgia, without reference to its choice of law rules. By accessing, viewing, or using the material on this mobile application or website, you consent to the jurisdiction of the federal and state courts in Fulton County, Georgia, and agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available.

Social Media Disclaimer

Our mission is to make a lasting difference in our members’ lives by improving their health and well-being. We call it our “heartbeat” and it becomes the foundation for all of our posts and interactions on social media websites.

We encourage and welcome individuals to engage with Get RainDrop on our Social Media websites and platforms.  We want to hear your comments and questions about your experience with Get RainDrop and we appreciate any feedback that helps us better serve our members and communities!  We have provided the email help@getraindrop.co for that purpose.  However, you should be aware that most email systems currently are not protected from third parties, who may be able to access your email without your knowledge or permission. 

The opinions or views expressed on Get RainDrop’s mobile applications, websites, social media websites and platforms (including, but not limited to, Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+, Instagram, etc.) represent the thoughts of individual users and online communities, and not necessarily those of Get RainDrop or any of its partners, affiliates or any of their respective directors, officers, employees, staff or members of its respective board of directors. The opinions and views expressed on Get RainDrop’s mobile applications, websites, social media websites and platforms do not in any way reflect the views of the site they are posted on, other sites affiliated with the site, the Get RainDrop staff involved with maintaining the mobile applications, website or any members of the site. By submitting content (defined as materials, advice, representations, opinions and views) to any of Get RainDrop’s mobile applications, websites, social media sites or platforms, you understand and acknowledge that this information is available to the public, and that you are allowing Get RainDrop, and its affiliates, to have a permanent and irrevocable right to use your comments for Get RainDrop business purposes including but not limited to internal and external marketing. This could include using, republishing, reproducing, distributing, changing or displaying the comments across Get RainDrop brand products and other websites without restriction from time of submission in perpetuity. Please note that other participants may use your posted information beyond the control of Get RainDrop. If you do not wish to have the information you have made available via this site used, published, copied and/or reprinted, please do not post on Get RainDrop’s mobile applications, websites, social media websites and platforms.

While Get RainDrop makes reasonable efforts to monitor and moderate content posted on its mobile applications, social media platforms and websites, neither Get RainDrop nor its employees or other affiliated individuals have the ability to monitor and moderate all comments at all times and cannot always respond immediately or at all to online requests for information. Get RainDrop may not respond to or see all comments posted on its mobile applications, social platforms and websites as Get RainDrop’s mobile applications, websites, social media websites and platforms are not monitored 24 hours a day, 7 days a week. In addition, Get RainDrop is under no obligation to respond to any content on its mobile applications, websites, social media websites and platforms. The use of Get RainDrop’s mobile applications, websites, social media websites and platforms is at your own risk and provided “AS IS.”  We recommend that if you have a serious need that you contact Get RainDrop directly or other appropriate persons, such as the police or emergency medical help (911).

Any and all of Get RainDrop’s mobile applications, websites, social media websites (including, but not limited to, Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+, Instagram, etc.) may be monitored by Get RainDrop.  Get RainDrop reserves the right to monitor and/or terminate your access to any Get RainDrop mobile applications, websites, social media website or platform at any time, without notice and for any reason in its sole discretion. Get RainDrop may edit or remove any materials or posts in its sole discretion at any time. You understand and agree that Get RainDrop may disclose your communications and activities with Get RainDrop in response to lawful requests by governmental (including judicial) authorities.

Please be aware that once you post something online, there is potential for numerous individuals to read your words, even years from now.  You are responsible for the content you post to Get RainDrop’s mobile applications, websites, social media websites and platforms.  Therefore, we suggest that you exercise caution when posting on any mobile applications or social media websites.  Your posts and user content must adhere to the following requirements and cannot:

  • Contain any third-party material (including any intellectual property, confidential, and/or proprietary information), including, but not limited to, logos, drawings, tattoos, photographs, pictures, sculptures, paintings and other images or works of art, literary works, phrases, sound recordings, videos, trademarks, trade secrets or other items (collectively, “Third Party Materials”) without the explicit prior written permission to use any such Third Party Materials;
  • Be sexually explicit; graphically, gratuitously, or unnecessarily violent; defamatory or derogatory of any ethnic, racial, gender, religious, professional, or age group; pornographic; or contain nudity;
  • Contain materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, without explicit prior written permission;
  • Contain private information about yourself or any other individual, including, but not limited to, information related  to the health of the individual, financial information about the individual, or any identification or  account numbers related to the individual, with or without their permission or consent;
  • Be in violation of any law, federal or state, or depict any materials or images that are in violation of any law, federal or state;
  • Contain software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; or
  • Contain any advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports books, bingo or poker, or any other form of solicitation.

The privacy of our members is of the utmost importance. You acknowledge that you assume all responsibility related to the security, privacy and risks inherent in sending any content over the Internet.  We request that all followers, visitors, and/or users of Get RainDrop’s mobile applications, websites, social media websites avoid posting any personally identifiable health information (including, but not limited to, name, location/address, telephone number, member ID, personal medical information, financial information, Social Security number, etc.) on any mobile application or social media website.  If you are a healthcare provider or a covered entity under federal HIPAA regulations, you are prohibited from posting any content that is Protected Health Information, including member images. All users are prohibited from posting personal health information related to individuals other than themselves or their dependents.

We may need additional information from you in order to assist you properly so we may ask you to contact us at help@getraindrop.co. Such additional information will be routed to the appropriate person(s) or department(s) for further handling.

Please remember that information posted on any of our mobile applications, websites or social media websites and platforms is for general informational purposes only and should not be considered medical advice and should not replace a consultation with your health care professional.  Always consult an appropriate health care professional for your specific needs.  If you are experiencing a medical emergency, then call 9-1-1 or your local emergency number. If you are having thoughts of harming yourself, please call the National Suicide Prevention Hotline at 800-273-8255. Some treatments or plan benefits mentioned on social media formats may not be covered by your health plan.  Please refer to your benefit plan documents for information about coverage.

All links to external websites found linked from Get RainDrop’s mobile applications, websites, and social media websites and platforms are provided as a service and convenience to readers. We make no representation or warranty concerning the content, quality, timeliness, safety or suitability of their contents, nor are we liable for the content or availability of external websites. Get RainDrop make no endorsement, expressed or implied, to any hyperlinks or website, and as such are not responsible for the content of external websites. Get RainDrop Control or guarantee the accuracy, relevance, timeliness or completeness of information contained on a linked website or hyperlink. Thus, the content is provided “AS IS.”

If another party makes a claim against Get RainDrop that is related to the comments or third-party material that you submit or post to Get RainDrop’s mobile applications, websites, or social media websites and platforms, you agree to indemnify and hold Get RainDrop, its affiliates, officers, agents, employees, partners and harmless from those claims, demands and any all damages that may result.

No communication to Get RainDrop through it’s mobile applications, website, or social media website or platforms shall be deemed to constitute legal or official notice for any purpose.

Please note that this disclaimer and policy applies to all of our social media presences (Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+, Instagram, etc.) as well as it’s mobile applications and website.  Get RainDrop reserves the right to make adjustments to this policy as needed and without notice.

Please ensure you read the privacy statements for Facebook, Twitter, LinkedIn, Pinterest, YouTube, Google+, Instagram and all other social media websites and platforms for additional information on what information is collected and used by the social media websites and platforms.

Contact Us

If you have any questions about this mobile application or website, please contact us at: help@getraindrop.co.

 

 

Get RainDrop Privacy Policy

This Privacy Policy outlines how Get RainDrop LLC (“Get RainDrop,” the “Company,” “we,” “our,” or “us”) processes the information we collect about you through our website, www.getraindrop.co (the “Website”), through our Get RainDrop mobile application, and through our other online services (collectively, the “Services”), and when you otherwise interact with us, such as through our customer service channels. This Privacy Policy is hereby incorporated by reference into our Terms of Service. By accessing or using any part of the Services, you agree that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to any of the provisions as set forth in this Privacy Policy, you have no right to use the Services.

Online Privacy Policy

This Online Privacy Policy applies to all online and offline interactions with us, as more specifically noted below, and our practices relating to the personal information we collect from you. This Online Privacy Policy is effective as of February 13, 2022.

Types of Personal Information We Collect and How We Collect It:

We may collect the following personal information you provide when you use our Services, like when you sign up for an account, enroll in a program, apply for employment, or otherwise engage or communicate with us:

  1. Identity Data, such as your full name, birth year, gender, household size, and similar other data.
  2. Contact Data, including your email address, cell number and ZIP code.
  3. Usage Information, including information about how you access and use our Services.
  4. Additional Information that you provide to us, such as through job applications, customer support inquiries, blog posts, and similar interactions with us. We may also collect any communications between Get RainDrop and you, including through recording phone calls made to or by Get RainDrop, and any other information that you provide to Get RainDrop.

 

 

Personal Information That We Collect When You Use Optional Products, Services, or Features

We additionally collect personal information that you provide when you choose to use optional functions, features, or products related to of our Services:

  1. If you choose to complete any optional surveys that we post on our Website or mobile application from time to time, we may collect the personal information you provide in your response(s). Please note that, unless we explicitly state otherwise, these surveys are hosted by third parties that Get RainDrop does not control. We are not responsible for the privacy practices of these third parties or the content of third-party services, and the information practices of those third parties are not covered by this Privacy Policy. These third-party services have their own privacy policies, and we strongly recommend that you read those policies, along with any applicable terms and conditions of use, to understand how they collect, use, and share your information.
  2. If you participate in our Beta Testing Program, you may be required to provide us with additional personal information or account login information so that we can test features and improve functionalities. We take reasonable and appropriate measures to store your information in a secure manner.
  3. If you activate any digital coupons offered through our Services, you may be required to provide us with a retailer loyalty account number. We collect and store this information to operate the coupons feature.
  4. If you have granted us permission, we may collect location information from your mobile device.

Personal Information Collected Automatically

We additionally obtain certain personal information automatically when you visit our Mobile application and Website or otherwise use or Services, such as your IP address, MAC address, Device ID, and mobile application use information such as content views, interactions, and the amount of time spent in the application.

We use this information to analyze and improve our Services and content. In addition, our servers may keep log files that record data each time a device accesses our mobile application and Website or Services. The log files may contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and referral URL (i.e., the external source by which you arrived at our Websites or Services, or the pages you’ve clicked on while on our Websites or Services).

Get RainDrop uses “cookies” and similar technologies, such as pixel tags, to automatically collect these types of personal information, and to track your use of the Website and our other Services. These technologies, which are described below, collect information in relation to your experience on our Website and Services, such as pages clicked, navigation path, bounce rates, actions taken, and other metrics.

What Are Cookies? Cookies are small files that are stored within your browser and store data in relation to your visit to our Website or Services. Cookies serve a variety of purposes, such as securely maintaining your authenticated session and preferences (e.g., remembering log-in details or other settings), understanding your use of the Website or Services, and servings ads (whether our own ads on third-party websites or services or others’ ads on our Website or Services) based on your interests or actions. Each cookie typically has a pseudonymous ID associated with them (a set of randomized characters, typically alphanumeric) and may also store information related to your device or browser, such as IP address, browser and Operating System type, device type, etc.

What Are “Pixel Tags”? Pixel tags are small pieces of JavaScript in a webpage or email used to (a) store the cookies mentioned above and (b) track when the page or email has been viewed. An “SDK,” or “software development kit,” serves a similar function on mobile devices. We will refer to either as pixel tags for purposes of simplicity. Pixel tags often create the cookies that are stored on your browser. When you revisit a site, the pixel tag will recognize the cookie it created and “read” the information stored within the cookie, and communicate it to the owner of the cookie. Similarly, pixel tags will often send data when a set of user-initiated “events” occur, such as clicking on an ad or a button on the Website, or a link in an email.

Our Use of Tracking and Analytics Technologies

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our Services over time through cookies, pixel tags, and related technologies. We use the below analytics Get RainDrop, which allow us to better understand how our users interact with our Services, and allow us to better tailor our content to you. We do not control the privacy practices of these third parties and cannot be held responsible for them (e.g., if they fail to comply with opt-out requests).

Google Analytics. Google Analytics uses cookies to collect information about how users interact with some of our Services. This information is generally transferred to and stored on a Google server in the USA. For more information on how Google Analytics collects and processes data, please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Firebase Analytics. We use the development platform Google Firebase and its related functionalities to help us gather information on user interactions with our Services. For further information on how Google uses data for marketing purposes, please visit https://www.google.com/policies/ technologies/ads.

We are not limited to just the above technologies as we use many different technologies all the time to enhance the service and experience. 

Your Choices Regarding Tracking Technologies

Most Internet browsers are set up to accept cookies and pixel tags automatically. You can set your browser to notify you when a cookie is set to your device, allowing you to decide whether or not to accept those cookies, block all third-party cookies (cookies dropped by third-party vendors), or all cookies generally (both Get RainDrop’s and third-party vendors’ cookies). Users choosing not to accept any cookies or similar technologies may not be able to take full advantage of the Website or Services. If you use a different device or change browsers, you may need to perform the opt-out task again. Get RainDrop does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

On your mobile device, you may be able to limit certain interest-based mobile advertising through settings on your device, such as resetting your ID for Advertising for iOS (IDFA), Google Advertising ID, and similar mobile identifiers. Please refer to specific guidance from your device manufacturer and/or operating system for details.

How We Use Your Personal Information

We use the information discussed above in a number of ways, such as:

  • Verifying your identity, such as when you access your account information;
  • Managing your preferences;
  • Preventing fraud and enhancing the security of your account and our Services;
  • Responding to your requests and communicating with you;
  • Providing you with our Services, and tailoring content to your location and interests;
  • Performing analytics concerning your use of our Services, including your responses to our emails, and the pages or application content that you view;
  • Complying with and enforcing applicable legal requirements, industry standards, contractual obligations, and our other policies;
  • Monitoring and troubleshooting errors and incidents on our Website and other Services, analyzing web traffic, and optimizing user experience;
  • Operating, evaluating, and improving our business, including developing new products and services, improving our existing Services, performing data analytics, and performing accounting, auditing, and other internal functions; and,
  • For any other purpose that we may specifically disclose at the time that you provide or we collect your information.

We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify you) for various business purposes, where permissible under applicable laws and regulations.

How We Share Your Personal Information

We may share some or all of the personal information that you provide to one or more of our services Get RainDrop, professional agencies, vendors, law enforcement, card networks, payment processors and others as necessary for:

  • Providing our Services to you,
  • Providing our customer support functions;
  • Assisting in delivery of physical and electronic communications to you;
  • Other business purposes, such as the administration of our Website and our other Services, compliance with audits, for tax purposes, as part of, or during negotiations of, a merger, consolidation, sale of our assets, as well as equity financing, acquisition, strategic alliance or in any other situation where personal information may be transferred as one of the business assets of Get RainDrop;
  • Responding to requests by law enforcement, regulators, and other government bodies; and,
  • Any other purpose as permitted by law.

We additionally may share your IP address with our partner organizations, and may also share data that we collect from or about you on an aggregate or anonymous basis (such that it does not identify you) for various business purposes, where permissible under applicable laws and regulations. Get RainDrop does not sell your personal information to any third party, but we may provide certain of your personal information to third parties to facilitate account creation, identity and benefits verification, or similar purposes.

Marketing Communications

Get RainDrop may contact you from time to time with information concerning new products or services. You can manage your receipt of marketing communications by clicking on the “Unsubscribe” (or similar) link located on the Get RainDrop application of an applicable Get RainDrop marketing email and following the instructions found on any page to which the link may take you. Note, however, that you cannot opt-out of transactional or administrative emails.

Account Security

We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information. This includes device safeguards and secured files and buildings.

Data Retention

Get RainDrop retains your personal information for as long as it is deemed necessary and relevant by Get RainDrop for Get RainDrop’s operations, unless a longer or different retention period is required or permitted by law.  You can delete your account anytime from the mobile application. 

International Users

Our Services are hosted in the United States and subject to laws of the United States. If you are located in a country outside the United States and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States. U.S. law may not provide the degree of protection for personal information that is available in your country or local jurisdiction.

Changes to this Privacy Policy

This Privacy Policy was last updated on the date listed at the top of this page. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

We additionally collect personal information that you provide when you choose to use optional functions, features, or products related to of our Services:

Questions?

If you have questions or concerns regarding this statement, or if you have any questions or suggestions, please
contact help@getraindrop.co.